Analytics — Track Your Free AI Chatbot Performance
Free analytics for your AI chatbot — see messages, sessions, top questions, ratings, and visitor locations. Spot gaps in your content and improve your chatbot for free.
Analytics Dashboard
From Dashboard → Agent → Analytics, you can see how people use your agent and find areas to improve.
Date Range Filtering
Use the date picker to view analytics for:
- Last 7 days — recent activity
- Last 30 days — monthly overview
- Last 90 days — quarterly view
- Custom range — pick any start and end date
What You Can See
CSV Export
On the Business plan, you can export your analytics data as a CSV file to work with in spreadsheet tools.
Plan Availability
| Feature | Free | Starter | Pro | Business |
|---|---|---|---|---|
| Basic metrics | Yes | Yes | Yes | Yes |
| Advanced analytics | Yes | Yes | Yes | Yes |
| CSV export | No | No | No | Yes |
Analytics work best together with Conversations: review the chat, find the gap, then update your content or settings.
Support Tickets
Your free AI chatbot can create support tickets from conversations. Track issues, manage status, and follow up — all from your Fetchply dashboard. Free on all plans.
Lead Capture
Capture leads with your free AI chatbot — collect names, emails, and phone numbers from chat visitors. Free lead capture on all plans. Export leads as CSV on Business.