Configure webhooks
Send selected Fetchply events as JSON POST requests to a secure public endpoint and diagnose delivery failures.
Webhooks are available on Pro and Business plans. Pro supports up to 5 endpoints and Business up to 20.
Add an endpoint
Open Integrations → Webhooks, choose a descriptive name, and enter a public HTTPS URL.
Select events
Choose from new_message, new_conversation, new_lead, feedback_received, and training_completed.
Test delivery
Send a test and inspect the JSON at your receiver. Return a 2xx status within 15 seconds.
Activate and monitor
Only active endpoints receive events. Pause an endpoint to stop delivery without deleting its configuration.
Localhost, private IPs, and non-HTTPS destinations are rejected. Verify signatures or another trusted property at your receiver when the app provides it.
Use the sample payloads shown in the dashboard as the current shape. Make receivers tolerant of new optional fields and process repeated deliveries idempotently.