Lead Capture — Free AI Chatbot That Collects Visitor Contacts
Capture leads with your free AI chatbot — collect names, emails, and phone numbers from chat visitors. Free lead capture on all plans. Export leads as CSV on Business.
What Lead Capture Does
Lead capture collects visitor details — name, email, phone, and custom fields — so you can follow up after a conversation. Leads are tied to the agent and conversation they came from.
Enabling Lead Capture
Open Lead Capture settings
Go to Dashboard → Agent → Settings → Integrations → Lead Capture.
Configure the lead form
- Enable the lead form
- Choose when it appears: before chat or during chat
- Select which fields to collect: name, email, phone, and custom fields
Done
Settings save automatically. The lead form will now appear in your widget based on your settings.
When the Form Appears
| Timing | Description |
|---|---|
| Before chat | Visitor fills in the form before typing their first message |
| During chat | The form appears during the conversation |
Reviewing Leads
From Dashboard → Agent → Leads:
- Filter by date range, email, or phone number
- View all captured leads with timestamps and location data
- Select individual leads or use bulk select
- Export selected leads or all leads as a CSV file
Lead Information
Each lead record includes:
- Name, email, and phone
- Location (city and country)
- Custom fields you've set up
- Which agent and conversation the lead came from
- When it was captured
Team Permissions
| Permission | What It Allows |
|---|---|
leads.view | See captured leads |
leads.export | Download lead data |
leads.delete | Remove lead records |
Lead capture is available on all plans. The form appears in your widget once enabled — no code changes needed on your site.
Analytics
Free analytics for your AI chatbot — see messages, sessions, top questions, ratings, and visitor locations. Spot gaps in your content and improve your chatbot for free.
AI Chat Widget
Add a free AI chat widget to your website in one minute. Customizable colors, icons, and welcome screen. Works on HTML, WordPress, Shopify, and more — no code needed.