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Security — Protect Your Free AI Chatbot Account

Secure your free Fetchply account with passwords, Google sign-in, API keys, and audit logging. Best practices for keeping your AI chatbot account safe.

Authentication

API Keys

API keys let your own applications talk to Fetchply programmatically.

From Dashboard → Account → API Keys:

  • Generate a new key and give it a name
  • Copy the key immediately — it's shown only once and cannot be retrieved later
  • Revoke keys you no longer need

Keys start with fp_ followed by a random string.

Best Practices

  • Create a separate key for each application or service
  • Never put API keys in your website's public code or share them publicly
  • Revoke keys immediately if you suspect they've been compromised
  • Rotate keys periodically

Audit Log

From Dashboard → Audit Log, you can review all actions taken by you and your team members:

  • Who performed an action and what they did
  • What was changed (agent, team, role, webhook, etc.)
  • When it happened and from which IP address
  • Filter by type of action, date range, or search by keyword

The audit log tracks changes to agents, knowledge, settings, team, and billing. You can export the log as a CSV file.

Available on Starter and higher plans.

API keys should only be used in secure, server-side environments. Never include them in code that runs in a visitor's browser or in a mobile app.