Security — Protect Your Free AI Chatbot Account
Secure your free Fetchply account with passwords, Google sign-in, API keys, and audit logging. Best practices for keeping your AI chatbot account safe.
Authentication
API Keys
API keys let your own applications talk to Fetchply programmatically.
From Dashboard → Account → API Keys:
- Generate a new key and give it a name
- Copy the key immediately — it's shown only once and cannot be retrieved later
- Revoke keys you no longer need
Keys start with fp_ followed by a random string.
Best Practices
- Create a separate key for each application or service
- Never put API keys in your website's public code or share them publicly
- Revoke keys immediately if you suspect they've been compromised
- Rotate keys periodically
Audit Log
From Dashboard → Audit Log, you can review all actions taken by you and your team members:
- Who performed an action and what they did
- What was changed (agent, team, role, webhook, etc.)
- When it happened and from which IP address
- Filter by type of action, date range, or search by keyword
The audit log tracks changes to agents, knowledge, settings, team, and billing. You can export the log as a CSV file.
Available on Starter and higher plans.
API keys should only be used in secure, server-side environments. Never include them in code that runs in a visitor's browser or in a mobile app.
General Settings
Configure your free AI chatbot's status, starter questions, webhooks, email alerts, and branding. All settings auto-save — control your chatbot's behavior for free.
Webhooks
Send events from your free AI chatbot to your own systems. Get notified about new leads, messages, conversations, and training completions. Available on Pro+ plans.