Webhooks — Send Free AI Chatbot Events to Your Tools
Send events from your free AI chatbot to your own systems. Get notified about new leads, messages, conversations, and training completions. Available on Pro+ plans.
What Webhooks Do
Webhooks let Fetchply notify your own systems when things happen in your agent. For example, you could send new leads to your CRM, log messages to a spreadsheet, or trigger a notification when training completes.
Event Types
| Event | When It Fires |
|---|---|
new_lead | A new lead is captured |
new_message | A new message is sent |
new_conversation | A new conversation starts |
feedback_received | A visitor rates their conversation |
training_completed | An agent finishes training |
Setting Up a Webhook
From Dashboard → Agent → Settings → Webhooks:
- Enter your webhook URL — the address where you want to receive notifications (must start with
https://) - Choose which events you want to be notified about
- Settings save automatically
When an event fires, Fetchply sends a message to your URL with details about what happened, including the event type, timestamp, agent ID, and event-specific information.
Advanced Webhooks
For more advanced setups (multiple webhook subscriptions, delivery tracking, detailed configuration), use the REST API. This is available on Pro and Business plans.
Webhooks require the Pro plan or higher. The dashboard supports one webhook URL per agent. For multiple URLs, use the REST API.
Security
Secure your free Fetchply account with passwords, Google sign-in, API keys, and audit logging. Best practices for keeping your AI chatbot account safe.
Forgot Password
Forgot your Fetchply password? Reset it in a few steps and get back to managing your free AI chatbot. Quick password recovery via email.