Fetchply Docs
Settings

General Settings

Configure your agent's name, system prompt, model, welcome message, and behavior options.

Overview

General settings control how your agent identifies itself and responds to visitors. Access them at Dashboard → Your Agent → Settings.

Configuration Options

Prompt Presets

Fetchply offers pre-built prompt templates for common use cases:

  • Customer Support — helpful, accurate, refers to human support when needed
  • Sales Assistant — engaging, highlights benefits, guides toward conversion
  • Knowledge Base — factual, comprehensive, cites sources

Select a preset and customize it to fit your brand.

On this page