How Training Works

Understand how your free AI chatbot reads your website and files to answer visitor questions. Simple, automatic training that keeps your chatbot accurate and helpful.

When you start training, Fetchply processes your content so your agent can answer questions about it. Here's what happens:

Fetchply reads your website pages starting from the URL you provided. It follows links within your site up to 3 levels deep and uses your sitemap when available. Uploaded files and text snippets are processed directly.

Content is organized

Your content is broken into small, focused pieces. Each piece keeps track of where it came from so the agent can tell visitors which page the information is from.

Content is indexed

Fetchply prepares everything for fast, accurate searching. This is what lets your agent find relevant information quickly when someone asks a question.

Answers are generated

When a visitor asks a question, the agent finds the most relevant pieces of your content and uses them to build an answer. If the agent can't find relevant information, it will let the visitor know rather than guessing.

Important Notes

Only one agent per account can be training at a time. Additional training jobs wait in line.
Training progress is shown in real time on your dashboard.
If training has a problem (for example, your site blocks access), you'll see an error message in the crawl logs.
Your live agent keeps running during training. The new knowledge only replaces the old when the training finishes successfully.

If the system can't find usable content on your site (for example, if your pages are image-only or the site blocks access), the agent won't be marked as ready. Fix the issue and run training again.

How Training Works — Free AI Chatbot Learns From Your Content