Retraining — Keep Your Free AI Chatbot Up to Date
Refresh your free AI chatbot's knowledge manually or on a schedule. Keep answers current as your website changes. Manual retrain is free on all plans.
Why Retrain
Your website content changes over time — new pages get added, pricing gets updated, policies change. Retraining keeps your agent current with your latest information.
Manual Retraining
Open the Retrain page
Go to Dashboard → Agent → Re-Train Content.
Start a new run
Click to begin retraining. Fetchply re-reads your site and rebuilds the knowledge base with the latest content.
Monitor progress
Watch the status from your agent dashboard. Your current knowledge stays live until the new training finishes — visitors won't see any interruption.
Scheduled Retraining
On Pro and Business plans, you can set up automatic retraining:
| Frequency | Description |
|---|---|
| Daily | Retrains every day at your chosen time |
| Weekly | Retrains on a specific day of the week |
| Monthly | Retrains on a specific day of the month |
From Dashboard → Agent → Re-Train Content → Schedule, pick your frequency and day. The page shows the last run and the next scheduled run.
No Interruption During Retraining
When retraining happens, your agent keeps answering questions using the current knowledge. The new knowledge only goes live once the retraining finishes successfully. If retraining fails, nothing changes — your current knowledge stays in place.
Cancel Training
If a training job is in progress, you can cancel it from the agent dashboard. Your existing knowledge stays unchanged.
Scheduled retraining requires the Pro plan or higher. Manual retraining is available on all plans.
How Training Works
Understand how your free AI chatbot reads your website and files to answer visitor questions. Simple, automatic training that keeps your chatbot accurate and helpful.
Conversations & Inbox
Review and manage all your free AI chatbot conversations in one inbox. See chats from your website widget, WhatsApp, Instagram, and Slack. Reply live or let AI handle it.