Knowledge & Training — Train Your Free AI Chatbot
Train your free AI chatbot on your website, uploaded files, text snippets, and Q&A pairs. Build a knowledge base your AI agent uses to answer visitor questions accurately.
Knowledge Sources
Your agent answers questions using these types of content:
| Source | How It Works |
|---|---|
| Website pages | Your site is scanned and the content becomes searchable. The main source for most agents. |
| File uploads | PDF, Word, and text files you upload from the dashboard. |
| Text snippets | Short pieces of text you type or paste directly. Great for policies, disclaimers, or quick facts. |
| Q&A pairs | Questions and answers you write yourself. These take priority over other sources. |
How Training Works
When you train your agent, Fetchply:
- Reads your content (websites, files, text snippets)
- Breaks it into bite-sized pieces that are easy to search
- Prepares it so your agent can find the right answer when someone asks a question
- When a visitor chats, the agent finds the most relevant pieces and uses them to answer
You can monitor training progress from the agent dashboard. The dashboard shows each page and file as it gets processed.
Managing Sources
From Dashboard → Agent → Sources, you can:
- Website tab — add URLs, see which pages were scanned
- Files tab — upload documents and check their status
- Text tab — add short pieces of written content
- Q&A tab — create and manage question-answer pairs (up to 20)
The summary bar at the top shows how many items you have of each type.
Training data limits depend on your plan. Free includes 5 MB, while Business includes 500 MB. You can buy more training capacity as an add-on.
Guides
Website Sources
Train your agent on your website pages.
File Uploads
Add PDF, Word, and text documents.
Text Snippets
Add short written content directly.
Q&A Pairs
Add high-priority manual answers.
Training
Understand what happens when you train your agent.
Retraining
Refresh knowledge manually or on a schedule.
Test Chat
Test your free AI chatbot's answers before publishing. Unlimited test messages don't count toward your quota. Validate responses, fix gaps, and go live with confidence.
Website Training
Train your free AI chatbot on your website. Paste your URL and let Fetchply read your pages. Your chatbot answers questions using your actual site content — free.