File Uploads
Upload documents to enrich your agent's knowledge base — supports PDF, CSV, TXT, and JSON files.
Uploading Files
Supplement your website content with document uploads. This is perfect for product manuals, FAQs, pricing sheets, and other reference material.
Supported Formats
| Format | Best For |
|---|---|
| Product manuals, whitepapers, brochures | |
| CSV | Structured data, pricing tables, feature lists |
| TXT | Plain text documentation, notes |
| JSON | Structured content, API documentation |
Go to Sources
Open your agent's Sources tab and click Upload File.
Select Your File
Choose a file from your computer. The file will be uploaded to secure cloud storage and processed.
Wait for Processing
The file is parsed, chunked, and embedded — just like website content. You'll see the processing status in the sources list.
File size limits depend on your plan's storage quota. Free accounts have 5 MB total storage across all sources.
Tips for Best Results
- Clean content wins — well-structured documents with headings and paragraphs produce better results than raw dumps
- Break large files — if you have a 200-page PDF, consider splitting it into chapters for faster processing
- Use descriptive filenames — they help you identify sources later in the dashboard
- CSV files — ensure the first row contains column headers; each row becomes a separate chunk
Scanned PDFs (image-based) may not be processed correctly. Use OCR tools to convert them to text-based PDFs first.
Removing Files
You can delete uploaded files from the Sources tab. Removing a file also removes all its vectors from the knowledge base. This takes effect immediately.