File Uploads — Add Documents to Your Free AI Chatbot
Upload PDFs, Word docs, and text files to expand your free AI chatbot's knowledge. Drag-and-drop files from your dashboard — your chatbot learns from them immediately.
Supported File Types
| Format | Extension |
|---|---|
.pdf | |
| Word | .docx |
| Text | .txt |
Upload a File
Open the Files tab
Go to Dashboard → Agent → Sources → Files.
Upload your file
Click to select a file or drag and drop it. Your file is stored securely and added to your training queue.
Wait for processing
Fetchply processes your file through several steps:
- Extracts the text from the file
- Breaks it into searchable pieces
- Makes it available for your agent to use in answers
You'll see the processing status in the files table.
File Statuses
| Status | Meaning |
|---|---|
pending | Uploaded, waiting to be processed |
processing | Being prepared for searching |
indexed | Ready for your agent to use |
failed | Something went wrong — try uploading again |
Tips
- Upload focused documents rather than enormous files
- Use clear, descriptive file names
- Pair file uploads with Q&A pairs for answers that need exact wording
File type and size are validated before the upload is accepted. The total size of all your sources counts toward your plan's training data limit.
Website Training
Train your free AI chatbot on your website. Paste your URL and let Fetchply read your pages. Your chatbot answers questions using your actual site content — free.
Text Snippets
Add short text snippets to your free AI chatbot's knowledge base. Perfect for policies, disclaimers, hours, and quick facts. Type or paste — your chatbot learns instantly.