Create and prepare an agent
Create a Fetchply agent, choose its first knowledge source, and prepare it for testing without making unsupported promises.
Start from the dashboard
Select Agents, then create a new agent. Setup asks what you would like to set up. For a website agent, add the website, wait for the homepage to become ready, and review the mapped pages before Fetchply reads them. If you choose Instagram, WhatsApp, Messenger, or Discord, setup finishes right away and opens that channel's page so you can connect it.
Add the first source
Use a website you control, or add files, text, or Instant Answers (Q&A Pairs) under Training Data.
Set scope and tone
Open Widget → AI rules. Choose an instruction preset, then select Edit as custom to put it in your own words.
Confirm readiness
Check that the relevant source is Indexed, then test questions with known answers and questions the agent should decline.
Training time varies. Website size, file extraction, provider rate limits, and queue load can all affect completion.
If a source fails, open its details, correct the input, and retry or re-add it. See Training troubleshooting.