Test Chat — Try Your Free AI Chatbot Before Going Live
Test your free AI chatbot's answers before publishing. Unlimited test messages don't count toward your quota. Validate responses, fix gaps, and go live with confidence.
Why Test Chat Matters
The Test Chat page lets you talk to your agent before real visitors do. It works the same way as your live widget, so it's a reliable preview of what visitors will experience.
How to Use It
Open Test Chat
Go to Dashboard → Agent → Test Chat in the sidebar.
Ask common customer questions
Start with the questions your real visitors are most likely to ask. Check that answers are accurate and sound like you.
Try edge cases
Test these scenarios:
- Missing information — questions your training data doesn't cover
- Vague questions — broad or multi-topic prompts
- Off-topic prompts — questions unrelated to your business
Your agent should politely say it doesn't know rather than making things up.
Adjust and retest
If answers don't feel right:
- Update the personality instructions or try a different preset
- Add Q&A pairs for questions that need exact wording
- Adjust starter questions to guide visitors toward covered topics
- Try a different model for better quality
Test Chat vs. Live Chat
| Feature | Test Chat | Live Widget |
|---|---|---|
| Uses your content | Yes | Yes |
| Same personality | Yes | Yes |
| Lead capture | No | Yes |
| Saves conversations | No | Yes |
| Counts toward quota | No | Yes |
Test Chat conversations are not saved and don't count toward your monthly message allowance. Use it freely to fine-tune your agent.
Configure Your AI Agent
Customize your free AI agent's personality, model, welcome message, lead capture, email alerts, and widget appearance. All settings auto-save — free to configure.
Knowledge & Training
Train your free AI chatbot on your website, uploaded files, text snippets, and Q&A pairs. Build a knowledge base your AI agent uses to answer visitor questions accurately.