Create your Fetchply account
Sign up, verify access, recover your password, and reach the Fetchply dashboard for the first time.
Open Sign up
Create an account with email and password or choose a supported social provider. Use an address your team can access for billing and security notices.
Complete verification
If you signed up with email, we send a 6-digit code to that address. Enter it on the Check your email screen and choose Verify and continue. The code works for 10 minutes. Check spam or junk folders if it does not arrive.
Start onboarding
After sign-up, setup opens on its own and asks what you would like to set up. If you already have an agent, or you were invited to a team, the dashboard opens instead. You can resume an unfinished setup later from your agent list.
No credit card is required for the Free plan. Limits are listed in Plan details.
If you cannot sign in, use Forgot password or review account troubleshooting.
Troubleshooting sign-up
It says an account with this email already exists
That email already has a Fetchply account, so you do not need a new one. Choose Log in instead and the login page opens with your email filled in.
- If you do not remember the password, choose reset your password to set a new one.
- If you first signed up with Google or Facebook, use that button on the login page.
It says to use my email address, not a username
Fetchply accounts use your full email address to sign up and log in. There are no usernames. Type the whole address, including the @ and the part after it, for example [email protected]. The message goes away as soon as the address is complete.
If you see This email address looks incomplete, check for a missing ending such as .com, or an extra space or comma.
I left sign-up before entering my code
Choose Log in to continue in the code email, or open Log in yourself, and log in with the email and password you chose. We send you a new code, and entering it finishes your sign-up. You can also go back to Sign up and enter the same email and the same password. If you do not remember the password, reset it.
The code is not accepted
- Use the code from the newest email. Asking for a new code cancels the older ones.
- Codes stop working after 10 minutes. Choose resend the code to get a new one.
- A code stops working after five wrong tries. Choose resend the code to get a new one.
- If you see Too many attempts, wait a few minutes before trying again.
No code arrived
Check spam or junk folders first. If the screen says the code could not be sent, wait a moment and choose resend the code.