Account and settings
Reset a forgotten password
Request a secure password-reset link, handle missing or expired messages, and recover access without sharing credentials.
Open Forgot password
From the sign-in page, choose Forgot password and enter the email used for your Fetchply account.
Check your email
Open the newest reset message. Check spam or junk folders and confirm you entered the correct address.
Set a new password
Use the secure link before it expires and choose a password you do not use elsewhere.
Sign in again
Return to sign-in and use the new password. Revoke suspicious sessions or keys after regaining access.
Social-only accounts should use the linked provider. Support should never ask for your current or new password.
Troubleshooting
- "Too many code requests. Please wait a few minutes and try again." Only a limited number of reset codes can be sent to an account in a short period. Wait a few minutes, request one more code, and use the newest message.
- "Too many attempts. Please wait a few minutes and try again." The reset code was entered incorrectly too many times. Wait a few minutes, request a fresh code, and enter that one.
- The reset code no longer works. Codes expire and are cancelled after several wrong entries. Request a new one rather than reusing an older email.