WooCommerce Chatbot — Free AI Agent for Your WooCommerce Store
Connect your free Fetchply AI chatbot to WooCommerce. Answer order inquiries and product searches using live store data. Free WooCommerce integration on all plans.
What It Does
The WooCommerce connection lets your agent tap into your store's order and product data in real time. When a visitor asks about an order or searches for a product, the agent looks up the answer from your store and responds with live information.
Connect Your Store
Open the WooCommerce integration page
Go to Dashboard → Agent → Settings → Integrations → WooCommerce.
Enter your store details
Provide:
- Store URL — your WooCommerce store's web address
- Consumer Key — from WooCommerce admin under Settings → Advanced → REST API
- Consumer Secret — generated alongside the consumer key
Enable and test
Toggle the integration on and use the Test Connection button to make sure it works. Then ask your agent about a product or order to confirm everything is set up right.
What Your Agent Can Do
How Your Agent Understands What Visitors Want
When a visitor asks something commerce-related (like "Where's my order?"), your agent:
- Recognizes the intent (order lookup or product search)
- Pulls the relevant information from the message (order number, product name, etc.)
- Looks up the answer in your store
- Responds in a natural, helpful way
Managing Your Connection
The integration page shows:
- Connection status — whether your store is connected
- Capability toggles — turn order lookup and product search on or off
- Store policies — edit your policy content at any time
- Store name — for display in the interface
WooCommerce integration is available on all Fetchply plans. Your store must have REST API access enabled with read permissions.
Shopify Chatbot
Connect your free Fetchply AI chatbot to Shopify. Auto-answer order status, product searches, and store policy questions. Read-only access — free on all plans.
Functions
Connect your own APIs and services to your free Fetchply AI chatbot. Your chatbot calls your endpoints to fetch live data during conversations. Available on Starter+.