Changelog

Fetchply is officially live. This release focused on reliability, safety, and making sure everything is rock-solid for real users.

• SecurityPasswords now require at least 8 characters to keep your account safer.
• SecurityEvery action you take is now verified on the server — no shortcuts that could let someone impersonate you.
• SecurityAll user input is now validated and cleaned before being saved, preventing malicious content from slipping through.
• SecurityIndustry-standard browser protections enabled to guard against common web attacks.
• NewFriendly error pages — if something goes wrong, you now see a helpful message instead of a blank screen.
• NewSmooth loading skeletons throughout the dashboard so you always know content is on its way.
• NewFetchply pages now appear properly in Google search results with rich previews when shared on social.
• NewAdmins can now see a live overview of all active training jobs and their history.
• NewRevenue dashboard for admins — monthly revenue, credit sales, and spending trends at a glance.

Pay-as-you-go credits, a usage dashboard, and tools for managing your account.

• NewCredit system — buy credits and spend them as your chatbot handles conversations. Every new account gets a $5 bonus to start.
• NewUsage dashboard — see your current credit balance and a full history of where credits were spent.
• NewAdmin panel — platform-wide view of users, chatbots, and account activity.
• NewWebhook notifications — get an instant ping to your own systems whenever a lead is captured or a conversation ends.
• NewData export — download your leads, conversations, and analytics as a spreadsheet anytime.
• ImprovedCheckout is now handled on a secure, dedicated payments page — your card details never touch our servers.

Invite your team, assign roles, and keep a record of every important action.

• NewTeam workspaces — create an organization and invite colleagues by email. Invites expire after 7 days.
• NewRoles — assign members as Owner, Manager, or Viewer so everyone has just the right level of access.
• NewAudit log — a permanent record of key actions like chatbot changes, retraining, and team updates.
• NewTeam management page — add, remove, and update member roles all from one place.
• SecurityPermission checks now happen on the server for every team action, not just when the page loads.

Upload your own documents, set custom answers, and make your chatbot look and feel on-brand.

• NewFile uploads — add PDFs, Word docs, and plain text files as extra knowledge sources alongside your website.
• NewCustom Q&A pairs — write specific questions and answers that always override the AI's response.
• NewChatbot customizer — pick an accent color, upload an avatar icon, and write a welcome splash message.
• NewCustom AI instructions — tell your chatbot how to behave: what topics to cover, what tone to use, what to avoid.
• SecurityUploaded files are checked for type and size before being accepted, and stored securely with private access only.
• ImprovedTraining now processes uploaded files and your website together in a single pass — no separate steps needed.

Understand who's chatting with your bot, capture contacts, and rate response quality.

• NewAnalytics dashboard — see total conversations, busiest hours, and how often the chatbot resolved questions.
• NewLead capture — add an optional contact form inside the chat to collect names, emails, and phone numbers.
• NewLocation insights — see which countries and regions your visitors are coming from, without storing any personal data.
• NewConversation history — browse full chat transcripts with timestamps and the pages visitors were on.
• NewMessage feedback — visitors can give a thumbs up or down on any response, helping you spot gaps.

Your chatbot now stays up to date automatically whenever your content changes.

• NewOne-click retrain — re-scan your website and update the chatbot's knowledge with a single button press.
• NewScheduled retraining — choose a day and time each week and Fetchply will retrain automatically in the background.
• NewZero-downtime updates — your chatbot keeps answering questions while retraining happens behind the scenes.
• ImprovedLive training progress — watch pages being scanned in real time so you always know what's happening.

Add your chatbot to any website with a single line of code.

• NewOne-line embed — copy a single script tag and paste it into your site. No coding knowledge required.
• NewThe widget loads inside a protected container so it never interferes with your existing website styles.
• NewYour branding carries over — accent color, icon, and welcome message all appear automatically in the widget.
• NewEmbed tab in the dashboard — copy your snippet and preview exactly how the widget will look.
• SecurityEach widget is tied to its chatbot — only authorized requests get responses.

The core AI chat experience — answers that stream in live, grounded in your own content.

• NewSmart answers — the AI searches your content for the most relevant passages and uses them to craft a response.
• NewStreaming responses — answers appear word by word, just like chatting with a real person.
• NewStays on topic — the chatbot only answers from your content and politely says so when it doesn't know.
• NewTest Chat tab — try out your chatbot in the dashboard before putting it in front of real visitors.

Give your chatbot a brain — Fetchply reads and learns your entire website.

• NewWebsite reader — Fetchply automatically follows links across your site and reads every page, skipping menus and footers.
• NewDeep understanding — content is processed into a semantic index so the AI can find relevant answers, not just keyword matches.
• NewSource attribution — the chatbot remembers which page each piece of information came from.
• NewCrawl report — see exactly which pages were read, which were skipped, and why.
• NewLive progress indicator — watch training happen page by page so you know when your chatbot is ready.

Accounts, chatbot creation, and the dashboard are live.

• NewSign up with your email or continue with Google — your choice.
• NewCreate as many chatbots as your plan allows, each tied to a different website or use case.
• NewClean dashboard with dedicated sections per chatbot: Overview, Conversations, Analytics, Knowledge, Embed, Retrain, and Settings.
• NewGuided setup — a step-by-step onboarding flow takes you from entering your URL to having a live chatbot in under 2 minutes.
• NewWelcome email sent automatically when you create your account.