Setup, control, channels, pricing, and privacy. Open a question or ask the live Fetchply assistant for more detail.
Fetchply gives every customer question the right path. Repeat questions can receive approved Instant Answers, predictable requests can follow Guided Flows, open questions can use your business knowledge, and complex conversations can reach your team.
Launch one assistant for approved answers, guided journeys, knowledge-based help, and human handoff—without forcing every request through AI.
The Fetchply partner program is for agencies and resellers who run customer support for ecommerce clients. You create client accounts, set your own prices, and put your name on every chat widget. Fetchply runs the infrastructure and stays invisible to your clients.
Applications are reviewed by a person within two business days.
Your clients' AI answers across the channels their shoppers already use
Shopify
WooCommerce
WhatsApp
Instagram
Slack
Google Sheets
WebhooksPick the model that fits how your agency already works, or mix both. Every client account draws from the same capacity you divide however you like.
For agencies that run the whole support operation on behalf of their clients.
For resellers who set up the account, hand over the keys, and let the client drive.
Everything below applies to both working models.
Clients never see Fetchply plans, prices, or upgrade prompts anywhere in their dashboard. You bill them on your own terms and Fetchply invoices you separately for your total capacity.
The chat widget footer on every client store shows your name and link instead of "Powered by Fetchply". Shoppers who ask who built the AI find your agency.
Your partner account holds monthly pools of messages, agents, and training data. You divide them between clients however you like and move capacity when their needs change.
Create, resize, suspend, or remove client accounts from one place. Each client gets a real Fetchply workspace with every feature their share of the pool allows.
Open any client account from your console to train agents, connect channels, or fix settings, without ever asking a client for a password.
The partner dashboard shows every client’s usage against the pool at a glance, so you can spot who is close to their limit before they notice.
Tell us about your company in a two-minute form: what you do, how to reach you, and roughly how much volume you expect. A person reviews every application and confirms the decision by email within two business days.
On approval your partner account is assigned monthly pools of messages, AI agents, and training data. Invoicing is arranged with you directly; no card is charged and nothing changes on your existing account.
Create the client account, size their share of the pool, train the agent on their store and files, and put your brand on the chat widget. From there every new client compounds your monthly revenue.
Anything else? Email [email protected] and we reply before you apply.
Agencies, consultancies, and resellers who set up or run customer support for their own clients. You apply from a regular Fetchply account; applying is free, changes nothing on your current plan, and every application is reviewed by a person.
Apply in two minutes, hear back within two business days, and launch your first white-label client the same week.