Excellent app. I have found it very easy to use. Excellent customer support and they have helped me set up the bot and train it in different aspects in my store.
Customer support is very responsive whenever I face any issues with the support. So far really liking it exactly what i have been looking for
We wanted something that could answer customer questions without adding more work for our team. Fetchply was easy to set up and started working with our Shopify store pretty quickly.
It’s a practical app for stores that want faster support and a better shopping experience.
Setup, control, channels, pricing, and privacy. Open a question or ask the live Fetchply assistant for more detail.
Fetchply answers your customers on your website, Instagram, WhatsApp, Messenger, and more. Common questions can get a saved reply you approve (an Instant Answer), routine requests can follow a step-by-step menu (a Guided Flow), open questions get an AI answer from your own content, and tricky conversations go to your team.
Book a free 30-minute call with Haroon, the founder behind Fetchply. Bring your store, your workflows, and your hardest customer questions — leave with a plan for the agent that answers them.
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Honest, sourced guides to 55 customer support and AI agent platforms, each compared with Fetchply on features, channels, and what you actually pay.
Free plan · 200 AI messages a month · No credit card
55 of 55 guides
Chatbase builds customer-facing AI agents that answer questions and follow procedures across chat, email, and voice.
Compare with FetchplyHelpdesks & live chatTidio combines live chat, a helpdesk, visual Flows, and the Lyro AI agent for customer service and sales.
Compare with FetchplyHelpdesks & live chatIntercom combines the Fin AI agent with an omnichannel inbox, ticketing, a help center, and tools for human support teams.
Compare with FetchplyHelpdesks & live chatZendesk is a customer service platform with ticketing, AI agents, knowledge, reporting, and collaboration across support channels.
Compare with FetchplyHelpdesks & live chatCrisp brings an omnichannel inbox, knowledge base, live chat, and configurable AI agent workflows into one workspace.
Compare with FetchplyEcommerce supportGorgias is an ecommerce customer experience platform that combines a helpdesk, store data, and an AI agent.
Compare with FetchplyAI agent platformsAda provides enterprise AI customer service agents for organizations automating support at scale.
Compare with FetchplyHelpdesks & live chatFreshchat provides customer messaging and AI-driven bot experiences within the Freshworks ecosystem.
Compare with FetchplyHelpdesks & live chatZoho SalesIQ combines visitor insights, proactive engagement, live chat, and bot tools for sales and support.
Compare with FetchplyHelpdesks & live chatTawk.to offers free live chat alongside an inbox, knowledge base, CRM tools, and additional services.
Compare with FetchplyEcommerce supportRe:amaze combines customer service, live chat, a shared inbox, and AI features for ecommerce and online businesses.
Compare with FetchplyAI agent platformsSiteGPT creates an AI support agent trained on website content, with lead capture, analytics, and human escalation.
Compare with FetchplyAI agent platformsChatling combines trained AI support agents, live chat, and a unified inbox across web and messaging channels.
Compare with FetchplyAI agent platformsCustomGPT.ai builds business AI assistants from company content, with data connectors and a RAG API for custom applications.
Compare with FetchplyAI agent platformsBotsonic creates AI chatbots trained on websites, files, and help-center content for support, sales, and internal assistance.
Compare with FetchplyAI agent platformsFastBots trains AI chatbots on business content and supports channels, live human takeover, and actions through Zapier MCP.
Compare with FetchplyAI agent platformsDocsBot turns business knowledge into AI agents for customer answers, internal search, and actions across tools.
Compare with FetchplyAI agent platformsDante AI trains a business AI assistant on websites, files, and text for customer support across multiple contact points.
Compare with FetchplyAI agent platformsWonderchat provides AI agents for customer support and sales, trained on help centers, documents, and past tickets.
Compare with FetchplyAI agent platformsChaindesk's current website presents the product as Askli, with company-trained agents, a shared inbox, forms, and function calling.
Compare with FetchplyAI agent platformsSiteSpeakAI trains agents on websites, documents, PDFs, and videos, with live handoff, lead capture, and tools for real-time actions.
Compare with FetchplyAgent & flow buildersGPT-trainer provides configurable AI agents, including voice and phone workflows, business integrations, and human transfer.
Compare with FetchplyAI agent platformsYourGPT is a no-code AI agent platform for support, sales, and operations. Its omnichannel, self-improving agents work across website chat, messaging apps, and voice, learn from websites, documents, Notion, or Google Drive, and get smarter over time. They connect to external systems through Functions.
Compare with FetchplySales & marketingChatsimple now redirects to Expertise AI, which offers customer-facing agents for sales and support across chat, voice, video, and phone.
Compare with FetchplyAI agent platformsMy AskAI adds an AI customer service agent to an existing helpdesk, with connections to Intercom, Zendesk, Gorgias, Freshdesk, and HubSpot.
Compare with FetchplyAgent & flow buildersBotpress provides an AI customer support platform for agents that handle multi-step tasks and connect to external systems.
Compare with FetchplyAgent & flow buildersVoiceflow provides a platform for building conversational AI and voice agents with workflows, knowledge, tools, and analytics.
Compare with FetchplyAgent & flow buildersLandbot builds chatbots and AI agents for websites and WhatsApp, with conversational workflows for sales, support, and bookings.
Compare with FetchplyAgent & flow buildersChatBot.com combines AI knowledge and a visual builder for website agents, product guidance, and customer support.
Compare with FetchplySales & marketingManychat automates social conversations and marketing across Instagram, WhatsApp, TikTok, and Messenger.
Compare with FetchplyEcommerce supportShopify Inbox is Shopify’s free chat app, with an AI agent that answers product questions, recommends items, and looks up orders in your online store chat.
Compare with FetchplyEcommerce supportRichpanel is an ecommerce helpdesk with AI agents that refund, cancel, and edit orders and manage subscriptions under policy caps.
Compare with FetchplyEcommerce supportChatty, by AVADA Group, is a Shopify app combining an AI sales agent, live chat, an FAQ page, and an inbox for web chat, WhatsApp, Messenger, Instagram, and email.
Compare with FetchplyEcommerce supportRep AI (hellorep.ai) is an AI sales and support agent for Shopify that starts chats from shopper behavior and handles order changes and returns.
Compare with FetchplyEcommerce supportZipchat is an AI sales and support agent for ecommerce stores that recommends products, creates discounts, recovers carts, and runs WhatsApp campaigns.
Compare with FetchplyEcommerce supportManifest AI, made by BIK, is a conversational commerce platform whose team builds and runs AI shopping and support agents for online stores.
Compare with FetchplyHelpdesks & live chatHelp Scout is an email-first shared inbox with a Docs knowledge base, the Beacon chat widget, workflows, and an AI agent called Scout.
Compare with FetchplyHelpdesks & live chatFreshdesk, by Freshworks, is a ticketing helpdesk with SLAs, routing, a knowledge base, and the Freddy AI Agent, sold as Freshdesk and Freshdesk Omni.
Compare with FetchplyHelpdesks & live chatKustomer is a CRM-based customer service platform built on a unified customer timeline, with the Concierge AI agent and native voice.
Compare with FetchplyHelpdesks & live chatLiveChat is a human-first live chat product from Text S.A. New buyers are now offered Text plans, which add an AI agent and tickets.
Compare with FetchplySales & marketingDrift, owned by Salesloft, is a conversational marketing platform that qualifies inbound website visitors, alerts sales reps, and schedules demos.
Compare with FetchplyAI agent platformsForethought, acquired by Zendesk in March 2026, is an enterprise generative AI platform that learns from historical ticket logs to automate support deflection and case triage.
Compare with FetchplyHelpdesks & live chatKommunicate combines the Kompose visual bot builder, Dialogflow and Lex integrations, and an omnichannel human agent takeover inbox.
Compare with FetchplyHelpdesks & live chatHelpCrunch is an all-in-one customer communication platform uniting live chat, shared inboxes, a hosted knowledge base, email marketing campaigns, and AI agents.
Compare with FetchplyAgent & flow buildersChatfuel is a conversational bot platform specializing in Meta marketing automation across Instagram, Facebook Messenger, and WhatsApp.
Compare with FetchplySales & marketingWati, built by Clare.ai, is a customer communication platform built exclusively around the official WhatsApp Business API.
Compare with FetchplyAI agent platformsYellow.ai is an enterprise customer service automation platform supporting multi-lingual voice and digital text agents across 35+ channels.
Compare with FetchplyAI agent platformsCognigy, acquired by NICE for $955 million in September 2025, is an enterprise conversational AI and voice gateway platform for contact centers.
Compare with FetchplyHelpdesks & live chatGladly is a customer service platform that eliminates traditional tickets in favor of a single, lifelong conversation timeline with built-in voice.
Compare with FetchplyAI agent platformsKore.ai is an enterprise conversational AI platform powered by its XO Platform and Agent Platform, providing multi-agent orchestration for large institutions.
Compare with FetchplySales & marketingQualified, acquired by Salesforce in April 2026, is an enterprise conversational sales platform powered by Piper the AI SDR and Pipeline Cloud.
Compare with FetchplyHelpdesks & live chatLivePerson, acquired by SoundHound AI in September 2026, is an enterprise customer engagement platform powering asynchronous digital messaging.
Compare with FetchplyEcommerce supportSleekFlow is an omnichannel social commerce platform that unifies WhatsApp, WeChat, LINE, and Instagram with in-chat payment links.
Compare with FetchplyAgent & flow buildersTars, formerly HelloTars, builds conversational landing pages and chatbot form replacements designed to boost conversion rates on paid ad campaigns.
Compare with FetchplyEcommerce supportYuma AI is an autonomous customer support automation overlay that sits on top of Gorgias, Zendesk, and Help Scout to resolve e-commerce inquiries.
Compare with Fetchply