One-click install will be generally available on the App Store once approved. In the meantime, connect now with a custom app.
Connect with a custom app
Every shopper question, answered in chat.
Connect your store and Fetchply answers from your live catalog, checks order status, and guides shoppers to the right product. No theme code, no API keys, working around the clock. Free on all Fetchply plans.
Fulfilled and on its way:
Three matches in stock:
Shoppers ask. . In seconds.
A shopper asks "where is my order" in plain language. Fetchply matches their details against Shopify and returns live status, carrier, tracking URL, and line items — all in a clean card inside the chat.
across your entire catalog
Shoppers describe what they want in their own words. Fetchply searches your live Shopify catalog with relevance ranking, price filters, and sorting, then recommends in-stock products with pricing and savings highlighted.
Three matches in stock:
More than a search. in the chat.
Fetchply recommends based on what the shopper described, surfaces sale prices and savings, flags low stock to add urgency, and ranks results by relevance. It helps shoppers decide, not just browse.
The Trail Runner Tee is a great fit — breathable, four colors, and $34 with a 4.8 rating from 120+ reviews.
Connected to your store.
Fetchply requests read-only scopes and never writes to your store. Access tokens are encrypted at rest with AES-256-GCM. Uninstalling the app revokes access automatically. Billed through Shopify on your regular invoice.
From install to in three steps
Install from the App Store
Add Fetchply to your store from the Shopify App Store. Shopify handles the install, so there are no API keys to copy and no theme code to edit.
Approve read-only access
Approve read-only access to products, orders, and policies in one click. Fetchply imports your store policies automatically so the assistant can answer shipping and return questions right away.
Publish and go live
Enable the chat widget and your assistant starts answering product and order questions for shoppers immediately, working around the clock.
Answers before you connect
Short, plain answers for store owners and support leads weighing the Shopify integration.
Put your Shopify store to work as
a 24/7 assistant.
Install from the Shopify App Store, approve read-only access, and start answering product and order questions in minutes.