We wanted something that could answer customer questions without adding more work for our team. Fetchply was easy to set up and started working with our Shopify store pretty quickly.
It’s a practical app for stores that want faster support and a better shopping experience.
Setup, control, channels, pricing, and privacy. Open a question or ask the live Fetchply assistant for more detail.
Fetchply gives every customer question the right path. Repeat questions can receive approved Instant Answers, predictable requests can follow Guided Flows, open questions can use your business knowledge, and complex conversations can reach your team.
Book a free 30-minute call with Haroon, the founder behind Fetchply. Bring your store, your workflows, and your hardest customer questions — leave with a plan for the agent that answers them.
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19 capabilities built into one product, grounded in your approved content. Browse by what you want to achieve, and open any capability for the full setup guide.
Turn browsing into buying with live catalog answers, in-chat orders, and captured leads.
Answer grounded in approved content, verify orders, and hand off to people when it matters.
Script repeat requests and connect the agent to your own systems and data.
One agent, one knowledge base, answering everywhere your customers already are.
See what customers ask, close knowledge gaps, and keep answers current automatically.