Bring your support knowledge into Slack conversations.
Add Fetchply to Slack so your team can ask questions, get answers from your trained content, and keep internal support requests moving. Free on all Fetchply plans.
Mention Fetchply in a channel. where the team can see.
Tag @Fetchply in any Slack channel and it answers from your trained content. The response is visible to the whole team, building shared knowledge with every question.
Team members can ask when needed
Send a direct message for questions you do not want to broadcast. Same knowledge base, same fast answers, but in a private thread.
When a question needs a person, Fetchply to your team
Some questions need a human. Fetchply can escalate the conversation into your support workflow so the right person picks it up with full context.
From workspace to in three steps
Add to your workspace
Choose Slack from your integration settings and approve the workspace where Fetchply should be available.
Invite to a channel
Invite Fetchply to a channel or send it a direct message so your team can start asking questions right away.
Team starts asking
The whole team mentions @Fetchply for instant answers from your knowledge base. Questions that need a person route to your inbox.
Answers before you add
Short answers for teams weighing the Slack integration.
Put Slack to work as
a knowledge assistant.
Add Fetchply to your Slack workspace and give your team instant answers from your trained content without leaving Slack.