Give customers fast answers about orders and products.
Connect your WooCommerce store so Fetchply can help customers track orders, compare products, and get support without waiting for a ticket. Free on all Fetchply plans.
Three good options:
Customers ask. . In seconds.
A customer asks where an order is in plain language. Fetchply looks up the details and returns a clear status summary: shipped, processing, or delivered, with item details and expected arrival.
across your entire catalog
Shoppers describe what they need and Fetchply searches your live WooCommerce catalog. It matches by need, price range, category, and availability, then recommends products with current pricing.
Three good options:
When a customer needs a person, your team sees .
If the conversation needs a human, it lands in your inbox with the product or order context already attached. No "what were they asking about" follow-ups. Your team picks up right where the assistant left off.
From store to in three steps
Connect your store
Choose WooCommerce from your integration settings and enter your store address and connection details. Most stores connect in a few minutes.
Test product and order lookups
Fire a test product search and an order-status question in the chat widget. Confirm the assistant pulls live data from your catalog.
Go live with your team
Enable the chat widget and your assistant starts answering right away. Conversations that need a person land in your inbox with full context.
Answers before you connect
Short, plain answers for store owners weighing the WooCommerce integration.
Put your WooCommerce store to work as
a 24/7 assistant.
Connect your store, test a product search and an order question, and start answering customers in minutes.