Answer customers on WhatsApp without adding another inbox.
Connect your WhatsApp Business number so customers can ask questions, check updates, and get help in the same chat app they already use. Free on all Fetchply plans.
Shoppers ask. The assistant .
Customers message your WhatsApp Business number with questions about sizing, policies, delivery, or products. Fetchply replies from your trained knowledge base in seconds, no human needed.
WhatsApp chats with every other channel
Your team sees WhatsApp conversations in the same inbox as website chats, Instagram DMs, and Slack messages. No app switching. Every conversation in one place with full context.
When a customer needs a person, your team from the inbox
Some conversations need a personal touch. Your team can reply from the Fetchply inbox and continue the same WhatsApp thread. The customer never knows there was a handoff.
From connection to in three steps
Connect your number
Choose WhatsApp from your integration settings and sign in with the business account you want to connect.
Test a message
Send a test message from WhatsApp and watch it appear in your Fetchply inbox, answered by your trained knowledge base.
Go live with your team
Your assistant handles common questions automatically. When a customer needs personal help, your team replies from the same inbox.
Answers before you connect
Short answers for teams weighing WhatsApp support.
Put WhatsApp to work as
a 24/7 assistant.
Connect your WhatsApp Business number and start answering customer questions from the same inbox in about a minute.