We wanted something that could answer customer questions without adding more work for our team. Fetchply was easy to set up and started working with our Shopify store pretty quickly.
It’s a practical app for stores that want faster support and a better shopping experience.
Setup, control, channels, pricing, and privacy. Open a question or ask the live Fetchply assistant for more detail.
Fetchply gives every customer question the right path. Repeat questions can receive approved Instant Answers, predictable requests can follow Guided Flows, open questions can use your business knowledge, and complex conversations can reach your team.
Launch one assistant for approved answers, guided journeys, knowledge-based help, and human handoff—without forcing every request through AI.
Every unanswered question is a missed lead. Fetchply trains on your real content, captures visitor information when intent is high, and deflects support tickets before they reach your team.
Our Retrieval-Augmented Generation system indexes your entire website. When visitors ask questions, we search your content in milliseconds and generate accurate answers grounded in your actual pages.

Upload PDFs, Word documents, and text files alongside your website content. Add custom Q&A pairs that always override the AI — perfect for FAQs, policies, and critical information that must be exact.

Track top questions, discover unanswered queries, monitor satisfaction scores, and identify content gaps — all in real-time. Turn conversations into actionable insights.

Configure a webhook URL and Fetchply fires real-time HTTP requests whenever important agent activity happens. Push data directly to Slack, Make, or any custom backend.

Every feature designed to save you time and turn visitors into customers. No second vendor to manage, no separate analytics license, no API to glue.
Crawl unlimited pages automatically. Our crawler finds sitemaps, extracts content intelligently, and filters out noise.
Restrict topics to your domain, embed business rules, and set the perfect tone. Your agent stays on-brand and on-topic, every time.
Choose 24 hours, 3 days, or 7 days — your agent stays current automatically. No stale answers, no manual retraining.
Match your brand colors, remove "Powered by" branding, and customize welcome messages. Your visitors will think you built it yourself.
Deploy your agent in 5 minutes with one script tag. Works on WordPress, Shopify, Wix, or any custom site.
Review every conversation to learn what visitors actually ask. Identify content gaps before they become missed opportunities.
Enterprise security with tenant-scoped data, encrypted API keys, and server-side validation.
Answers appear word-by-word in real-time. No loading spinners, no waiting — conversations that feel instant and alive.
Two-stage search finds the most relevant content and reranks for accuracy — answers grounded in your actual pages.
Deploy up to 100 agents across brands, regions, or use cases. Scale your support without scaling your team.
Track unanswered questions, capture intent, and measure deflection. Know exactly what content your visitors need.
Upload PDFs, docs, and text files to expand beyond your website. All content indexes automatically.
Override AI responses with exact answers for critical FAQs and policies. When accuracy matters, take control.
Push leads to your CRM, file tickets automatically, or trigger custom workflows. Turn conversations into actions.
Earn free messages when friends subscribe. Both of you get rewarded — no caps, no limits, no fine print.
Invite teammates with Owner, Manager, and Viewer roles. Full audit logs track every action.
Suggest questions so visitors know what to ask. Reduce friction and capture leads from the first interaction.
Connect your own API endpoints so the agent can fetch live data, trigger workflows, and return real-time answers.