An always-on AI expert for your products and customers.
Every unanswered question is a missed lead. Fetchply trains on your real content, captures visitor information when intent is high, and deflects support tickets before they reach your team.
AI that actually reads
Our Retrieval-Augmented Generation system indexes your entire website. When visitors ask questions, we search your content in milliseconds and generate accurate answers grounded in your actual pages.
- Vector search across your entire website
- Remembers context across the conversation
- Real-time streaming for instant responses
- Admits when it doesn't know — never makes things up
Train on more than just
Upload PDFs, Word documents, and text files alongside your website content. Add custom Q&A pairs that always override the AI — perfect for FAQs, policies, and critical information that must be exact.
- Upload PDFs, DOCX, and TXT files
- Custom Q&A pairs with guaranteed accuracy
- Q&A pairs override all other content
- Manage everything from one dashboard
Know exactly what your
Track top questions, discover unanswered queries, monitor satisfaction scores, and identify content gaps — all in real-time. Turn conversations into actionable insights.
- Top questions dashboard at a glance
- Satisfaction scoring per conversation
- Detect unanswered queries instantly
- Identify content gaps to fill
Automate everything with
Configure a webhook URL and Fetchply fires real-time HTTP requests whenever important agent activity happens. Push data directly to Slack, Make, or any custom backend.
- Instant delivery on new inbound messages
- Training lifecycle events for workflows
- Signed payloads for server-side verification
- Configure webhooks per agent
Built to grow with your business.
Every feature designed to save you time and turn visitors into customers. No second vendor to manage, no separate analytics license, no API to glue.
Smart Web Crawler
Crawl unlimited pages automatically. Our crawler finds sitemaps, extracts content intelligently, and filters out noise.
Custom AI Instructions
Restrict topics to your domain, embed business rules, and set the perfect tone. Your agent stays on-brand and on-topic, every time.
Auto Retrain
Choose 24 hours, 3 days, or 7 days — your agent stays current automatically. No stale answers, no manual retraining.
Full Customization
Match your brand colors, remove "Powered by" branding, and customize welcome messages. Your visitors will think you built it yourself.
One-Line Embed
Deploy your agent in 5 minutes with one script tag. Works on WordPress, Shopify, Wix, or any custom site.
Conversation Logs
Review every conversation to learn what visitors actually ask. Identify content gaps before they become missed opportunities.
Secure by Default
Enterprise security with tenant-scoped data, encrypted API keys, and server-side validation.
Streaming Responses
Answers appear word-by-word in real-time. No loading spinners, no waiting — conversations that feel instant and alive.
Smart Search & Reranking
Two-stage search finds the most relevant content and reranks for accuracy — answers grounded in your actual pages.
Multiple Agents
Deploy up to 100 agents across brands, regions, or use cases. Scale your support without scaling your team.
Usage Analytics
Track unanswered questions, capture intent, and measure deflection. Know exactly what content your visitors need.
File Knowledge Sources
Upload PDFs, docs, and text files to expand beyond your website. All content indexes automatically.
Custom Q&A Pairs
Override AI responses with exact answers for critical FAQs and policies. When accuracy matters, take control.
Webhook Integrations
Push leads to your CRM, file tickets automatically, or trigger custom workflows. Turn conversations into actions.
Referral Program
Earn free messages when friends subscribe. Both of you get rewarded — no caps, no limits, no fine print.
Team Collaboration
Invite teammates with Owner, Manager, and Viewer roles. Full audit logs track every action.
Starter Questions
Suggest questions so visitors know what to ask. Reduce friction and capture leads from the first interaction.
Functions (custom API)
Connect your own API endpoints so the agent can fetch live data, trigger workflows, and return real-time answers.