AI trained on your content
Fetchply
Crawled website pages, uploaded files, text, and Q&A
YourGPT
Websites, files, and knowledge sources
We wanted something that could answer customer questions without adding more work for our team. Fetchply was easy to set up and started working with our Shopify store pretty quickly.
It’s a practical app for stores that want faster support and a better shopping experience.
Setup, control, channels, pricing, and privacy. Open a question or ask the live Fetchply assistant for more detail.
Fetchply gives every customer question the right path. Repeat questions can receive approved Instant Answers, predictable requests can follow Guided Flows, open questions can use your business knowledge, and complex conversations can reach your team.
Book a free 30-minute call with Haroon, the founder behind Fetchply. Bring your store, your workflows, and your hardest customer questions — leave with a plan for the agent that answers them.
Booking this week — times shown in your timezone
YourGPT builds branded, ChatGPT-style chatbots with control over design and training data. Fetchply matches the brandable widget and grounds it in a support product: order lookups, guided flows, and a team inbox.
Free plan · 200 AI messages a month · No credit card
In short
Pick Fetchply if support outcomes and store features matter most. Pick YourGPT if deep visual customization and its studio-style builder fit your project better.
What is YourGPT?
YourGPT is a conversational AI platform for building branded chatbots trained on your own data, with customization over design and behavior, multi-channel deployment options, and developer APIs.
Feature by feature
Fetchply
Crawled website pages, uploaded files, text, and Q&A
YourGPT
Websites, files, and knowledge sources
Fetchply
Floating or inline widget with optional source citations
YourGPT
Highly brandable widget
Fetchply
WhatsApp Business and Instagram DMs built in
YourGPT
WhatsApp and messaging integrations available
Fetchply
Slack and Discord agents built in
YourGPT
Slack integration available
Fetchply
Live Shopify and WooCommerce lookups, unlocked by verified details
YourGPT
No verified store order lookup flow
Fetchply
Live catalog recommendations; in-chat ordering via built-in catalog
YourGPT
No live catalog search or in-chat ordering
Fetchply
Shared inbox, assignment, and email replies to offline customers
YourGPT
Human support features on paid tiers
Fetchply
Top questions, unanswered-queries report, and CSAT scores
YourGPT
Conversation analytics available
Fetchply
Public API and MCP server for your own tooling
YourGPT
Developer API available
Fetchply
$0 plan with 1 agent and 200 AI messages a month, no card
YourGPT
Free tier with limited messages
Competitor details are based on public information at the time of writing and can change. Confirm current features and pricing on their website.
Pricing
Free plan with 200 AI messages a month. Paid plans run from $18 to $99 per month, and message or training add-ons extend any paid plan without a forced upgrade.
YourGPT offers a limited free tier with paid plans that scale by message volume, agents, and customization features.
See the difference on your own content.
Train a free agent on your website and test real questions before you decide.
FAQs
Yes. Fetchply widgets support your colors, logo, welcome copy, starter questions, and floating or inline display; Pro and Business plans remove Fetchply branding entirely.
Fetchply: verified order lookups and live product recommendations ship as core features for Shopify and WooCommerce, and its built-in catalog supports in-chat ordering.
Yes. Both expose developer APIs. Fetchply also runs an MCP server so AI tools you already use can operate your support data.
No. You point Fetchply at your website, upload the same files and Q&A pairs, restyle the widget to your brand, and replace the embed code. Channels reconnect from the dashboard.
Yes. The free plan includes 1 agent and 200 AI messages a month with no credit card. YourGPT also has a free tier with limited messages; compare both against your traffic.
Fetchply paid plans run from $18 to $99 a month, and message add-ons extend any paid plan without a forced upgrade. YourGPT scales by message volume and features, so check its current tiers.
The AI passes the conversation to a shared inbox with full context, teammates can be assigned to it, and replies can go by email if the customer has already left the chat.
Fetchply includes the website widget, WhatsApp Business, Instagram DMs, Slack, and Discord without extra builds. YourGPT offers WhatsApp and messaging integrations too; confirm its current channel list.
Crawled website pages, uploaded files, plain text, and Q&A pairs. The unanswered-queries report highlights the questions it couldn’t answer, so you know exactly which content to add next.
Fetchply fits support teams that want orders, products, and handoff working out of the box. YourGPT fits projects where deep visual customization and a studio-style builder matter most.
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