Add an AI chatbot to your WooCommerce store

Step by step

Add an AI chatbot to WooCommerce, one step at a time

1. 1

   Create your agent

   Sign up for Fetchply and create an agent, adding your website as the first training source so the assistant knows your store content before it meets customers.

2. 2

   Connect with the WordPress plugin

   The Fetchply WordPress plugin connects WooCommerce in one click, with no API keys to create or copy. This is the easiest path if you run your own WordPress site.

3. 3

   Or connect with REST API keys

   In WordPress, open the WooCommerce REST API settings and create credentials. Then open Integrations, choose WooCommerce, and enter your HTTPS store URL, consumer key, and consumer secret.

   Good to know: The key and secret are shown once. Keep them out of chat messages, screenshots, and shared documents.

4. 4

   Choose capabilities

   Enable Order lookup and Product recommendations as needed, and review the currency, product category, and draft-product settings so answers match your storefront.

5. 5

   Publish the chat widget

   Add the widget through the WordPress plugin, or copy the script from Deploy and place it before the closing body tag of your site.

6. 6

   Test before you announce it

   Search for a real public product and look up a controlled test order. Confirm the assistant asks for verification and never reveals an order from the order number alone.