AI agent for digital products & SaaS

The answers live in your docs; the questions arrive in chat. Fetchply closes that gap with pre-sale and how-to answers grounded in your own documentation.

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Free plan · 200 AI messages a month · No credit card

24/7

answers from your docs, for every time zone

200

free AI messages a month to start, no card

lines of code beyond the widget snippet

Fetchply is an AI agent for digital products and SaaS companies. It answers pre-sale, plan, and how-to questions from your documentation and marketing site, keeps itself current with automatic retraining, captures demo requests as leads, and answers your team’s questions inside Slack.

A visitor comparing tools does not email support and wait: the answer arrives now or the tab closes. Meanwhile most of the support tickets you do get quote a documentation page that already exists. Both problems are the same gap between your docs and your chat.

Fetchply trains on your documentation, marketing pages, and help content, then answers where the question happens: plan limits on the pricing page, integration steps in the widget, internal questions in Slack. Automatic retraining tracks your docs as they change, demo requests become captured leads, and unanswered topics get an honest deferral plus a handoff.

Most support tickets quote a docs page that already exists; the gap is delivery, not content.

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What your store gets with Fetchply

Capabilities tuned for digital products and SaaS.

Pre-sale answers

Plan, pricing-page, and feature answers from your own content, consistent with what your site claims.

How-to answers from your docs

Step-by-step help quoted from documentation, resolving tickets before they are opened.

Demo-request lead capture

Sales interest becomes captured leads with contact details, routed to your team.

Automatic retraining

Scheduled retraining keeps answers in sync with your latest docs, no manual work.

Slack answers

Your team or community asks in Slack channels; the agent answers from the same knowledge base.

Question analytics

See which docs gaps generate questions, and fix the pages that cause tickets.

View all capabilities

See everything Fetchply does for your store.

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Common challenges

Problems digital products & saas stores face, solved

Pre-sale questions decide trials in minutes

Plan and feature answers delivered instantly on the pricing page, grounded in your own site, while the buyer is still deciding.

How-to tickets repeat the docs

The agent quotes the relevant documentation in chat, with links to the source page, before a ticket exists.

Canned replies drift out of date

Automatic retraining tracks your documentation on a schedule, so answers change when the docs do.

Before vs. after

Your store with and without Fetchply

Without Fetchply

With Fetchply

Evaluators email support and buy elsewhere first

Pre-sale answers in seconds, on the page

Tickets quote existing documentation

Docs delivered in chat before the ticket is opened

Macros drift as the product changes

Answers retrain automatically with your docs

Demo interest waits in a form queue

Leads captured in conversation with full context

Answer your community inside Slack too

The same knowledge base answers your website widget and your Slack channels.

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Getting started

Live in minutes, not weeks

No ticket history required. No cold start. Train on your site and go.

1
Train on your docs
The agent reads your documentation, marketing site, and help content.
2
Schedule retraining
Keep answers current as your docs change, automatically.
3
Configure lead capture
Decide when the agent collects contact details for demo and sales requests.
4
Publish widget and Slack
Add the widget to your site and connect Slack for internal and community answers.

Free plan with 200 AI messages a month
No credit card to start
Answers link back to source docs pages

FAQs

Common questions

Can it answer from technical documentation?

Yes. It trains on your docs site, marketing pages, and uploaded files, and answers with that content, linking back to the source pages.

Does it work inside Slack?

Yes. Connect Slack and your team or community can ask the agent questions in channels, answered from the same knowledge base.

What happens when the answer is not in the docs?

The agent says it does not have that information and can hand off or capture the visitor’s contact details for your team.

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What your store gets with Fetchply

Capabilities tuned for digital products and SaaS.