AI agent for travel & hospitality

Guests plan trips at midnight, in their own language, and unanswered policy questions push them back to the booking platforms. Fetchply answers from your own site, instantly.

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Free plan · 200 AI messages a month · No credit card

24/7

guest answers across every time zone

channels answered from one knowledge base

lines of code to add the agent to your site

Fetchply is an AI agent for travel and hospitality businesses. It answers check-in, cancellation, amenity, and arrival questions from your website and uploaded documents, replies in the guest’s own language, and hands booking changes to your team with the full conversation attached.

Hospitality questions never stop and never change: check-in times, cancellation terms, parking, pets, breakfast, directions from the airport. They arrive in every language and every time zone, and each unanswered one nudges a traveler back toward the big platforms and their commissions.

Fetchply turns your website and documents into answers. House rules, arrival instructions, and local guides become instant replies in the guest’s own language. Booking changes hand off to your team with context, and with custom functions your developers can connect your booking system for live lookups.

Every unanswered pre-booking question is a nudge toward a commission-charging platform.

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What your store gets with Fetchply

Capabilities tuned for travel and hospitality businesses.

Policy answers

Cancellation, deposit, and house policies answered exactly as your content states them.

Every language, one source

The agent detects the guest’s language and replies in it from the same content.

Amenity and arrival answers

Check-in, parking, transfers, and local guidance from your site and uploaded documents.

Booking-change handoff

Changes reach your team with the full conversation attached, ready to action.

Booking-system functions

Custom functions let your developers connect live availability and booking lookups.

Question analytics

See what guests ask before booking, and put the answers on the page.

View all capabilities

See everything Fetchply does for your store.

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Common challenges

Problems travel & hospitality stores face, solved

Pre-booking doubt loses direct bookings

Policy and amenity answers arrive in seconds on your own site, keeping the booking, and the margin, direct.

The same twenty questions, forever

Check-in, parking, pets, breakfast: the agent answers the repeat layer automatically from your content.

Time zones make live coverage impossible

Guests get instant answers at any hour in their own language; your team handles handoffs on their schedule.

Before vs. after

Your store with and without Fetchply

Without Fetchply

With Fetchply

Midnight questions wait until morning

Instant answers across every time zone

Language barriers push guests to platforms

Replies in the guest’s own language

Staff repeat the same twenty answers

The repeat layer answered automatically

Booking changes start with a cold email

Changes reach your team with full context

Travelers ask on WhatsApp first

One agent answers WhatsApp, Instagram, and your website widget from the same knowledge base.

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Getting started

Live in minutes, not weeks

No ticket history required. No cold start. Train on your site and go.

1
Train on your site
The agent reads your website: policies, amenities, arrival information.
2
Upload your documents
House rules, arrival instructions, and local guides as PDFs join the knowledge base.
3
Set handoff rules
Decide when booking changes and special requests reach your team.
4
Publish on your channels
Website widget and WhatsApp first; Instagram when you are ready.

Free plan with 200 AI messages a month
No credit card to start
Replies in the guest’s own language

FAQs

Common questions

Can it answer in the guest’s language?

Yes. The agent detects the language of the question and replies in it, using the same trained content.

Can it modify bookings?

Booking changes hand off to your team with the transcript attached. With custom functions, your developers can also connect your booking system for live lookups.

What content should we train it on?

Your website plus any PDFs you upload: house rules, arrival instructions, local guides. The agent indexes all of it and answers from that content only.

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What your store gets with Fetchply

Capabilities tuned for travel and hospitality businesses.