AI agent for furniture & decor stores

A four-figure sofa order does not survive an unanswered question about dimensions, fabric, or lead time. Fetchply answers all three from your own catalog, at any hour.

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Free plan · 200 AI messages a month · No credit card

24/7

showroom-level answers on the website

~5 min

to connect your Shopify store

channels answered from one knowledge base

Fetchply is an AI agent for furniture and decor stores. It answers dimension, fabric, and lead-time questions from your own catalog and delivery policies, keeps those answers current with automatic retraining, and turns design-consultation interest into captured leads with full conversation context.

Furniture is bought rarely, costs a lot, and often arrives weeks later, which is why shoppers interrogate every detail first: packed dimensions against the stairwell, fabric behavior with pets and kids, the real lead time this month. Every one of those questions has an answer in your catalog, and every hour it goes unanswered the cart cools.

Fetchply answers with showroom-level knowledge at website scale. Dimensions and fabric details come from your product pages, lead times track what your site currently says thanks to automatic retraining, and shoppers who want design help become captured leads with contact details and the full conversation attached for your team.

Quoting last month’s lead time creates this month’s complaint; answers must track your site.

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What your store gets with Fetchply

Capabilities tuned for furniture and decor stores.

Dimension and fit answers

Packed and assembled measurements from your product pages, so fit questions get real numbers.

Fabric and finish guidance

Material, durability, and care answers from your own guides, consistent with what your site claims.

Always-current lead times

Automatic retraining keeps availability and lead-time answers in sync with your site.

Room-matched recommendations

Matching pieces suggested from your live catalog by room, style, and material.

Design-service lead capture

Consultation requests become captured leads with contact details, even outside opening hours.

Every language

Answers in the shopper’s language from the same catalog content.

View all capabilities

See everything Fetchply does for your store.

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Common challenges

Problems furniture & decor stores face, solved

The cart is big and the doubt is bigger

Dimensions, fabric behavior, and delivery terms answered in seconds from your catalog, while the shopper is still on the page.

Lead times drift out of date in canned replies

The agent retrains on your site automatically, so the lead time it quotes is the one your product page shows today.

Design-consultation interest slips away overnight

Lead capture collects contact details in the conversation, so your design team follows up with full context the next morning.

Before vs. after

Your store with and without Fetchply

Without Fetchply

With Fetchply

Fit questions wait for showroom hours

Real measurements answered on the website, any hour

Fabric questions answered from memory

Material guidance quoted from your own guides

Stale lead times create complaints

Lead-time answers track your site automatically

Consultation requests vanish into a form

Design leads captured with the conversation attached

The whole household decides together, on WhatsApp

Shoppers share links in family chats; the agent answers there, on Instagram, and on your site from one knowledge base.

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Getting started

Live in minutes, not weeks

No ticket history required. No cold start. Train on your site and go.

1
Connect your store
Link Shopify or WooCommerce for live catalog recommendations and order lookups.
2
Train on your catalog
Product pages, fabric guides, and delivery policies, read automatically.
3
Schedule retraining
Keep lead times and availability current as your site changes, without manual updates.
4
Capture design leads
Configure lead capture and publish on the widget, WhatsApp, and Instagram.

Free plan with 200 AI messages a month
No credit card to start
Leads stored with the full conversation

FAQs

Common questions

How does the agent keep lead times accurate?

It answers from your site content and retrains automatically on a schedule, so when you update a lead time on the product page, the answer follows without manual work.

Can it capture leads for design consultations?

Yes. The lead capture flow collects name and contact details in chat and stores them with the conversation, so your design team follows up with full context.

What about white-glove delivery questions?

It answers what your delivery policies document, and hands off to your team when a case needs scheduling or judgment.

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Professional services

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What your store gets with Fetchply

Capabilities tuned for furniture and decor stores.