AI agent for home & garden stores

Will it fit, will it survive winter, how does it ship: home and garden carts stall on practical questions. Fetchply answers them instantly from your own product pages and policies.

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Free plan · 200 AI messages a month · No credit card

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answers on dimensions, materials, and delivery

channels covered from one knowledge base

lines of code to put the agent on your site

Fetchply is an AI agent for home and garden stores. It answers dimension, material, care, and delivery questions from your own product pages and policies, recommends matching pieces from your live catalog, looks up real order status, and routes damage claims to your team with the transcript attached.

Home and garden orders are large, bulky, and hard to return, which makes shoppers cautious. They will not commit to a lounge set or a raised bed without exact dimensions, material facts, and a clear picture of how a bulky item arrives. Those answers exist across your product pages and delivery policies, but shoppers ask in chat, and the cart rarely survives the wait.

Fetchply answers with your numbers and your policies: measurements from the product page, weatherproofing from the care guide, lead times and assembly from your delivery terms. It suggests matching pieces from your live catalog, tracks orders against your connected store, and hands damage claims and special requests to your team with the full conversation attached.

Bulky orders are hard to return, so shoppers resolve every doubt before buying, or do not buy.

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What your store gets with Fetchply

Capabilities tuned for home and garden stores.

Dimension and spec answers

Measurements, materials, and weight limits from your product content, so shoppers commit with confidence.

Delivery and assembly answers

Bulky-item shipping, assembly, and lead-time policies answered consistently on every channel.

Matching-piece recommendations

Suggests items from your live catalog by room, style, or material, linked to the product page.

Care guidance

Weatherproofing, maintenance, and seasonal storage answers straight from your care guides.

Damage claims with context

Damaged-item reports reach your team with the full transcript, ready to resolve on the first reply.

Question analytics

See which practical questions repeat most, and fix the product pages that cause them.

View all capabilities

See everything Fetchply does for your store.

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Common challenges

Problems home & garden stores face, solved

Dimension doubt blocks big carts

Exact measurements and weight limits answered from your product pages in seconds, before the shopper leaves to measure a competitor’s listing.

Bulky-item delivery raises endless questions

Lead times, assembly, and delivery terms answered consistently from your policies, on the website and on WhatsApp.

Care questions repeat all season

Weatherproofing and maintenance answers come from your care guides automatically, from the first frost question to the last.

Before vs. after

Your store with and without Fetchply

Without Fetchply

With Fetchply

Shoppers abandon rather than risk a wrong fit

Exact dimensions answered at the moment of doubt

Delivery questions bounce between email threads

Lead times and assembly terms answered instantly

Care questions repeat every season

Care guide answers delivered automatically

Damage claims start with "please describe the issue"

Claims arrive at your team with the full conversation

Answer home shoppers on WhatsApp too

The same trained agent covers your website widget, WhatsApp, Instagram, and Slack.

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Getting started

Live in minutes, not weeks

No ticket history required. No cold start. Train on your site and go.

1
Connect your store
Link Shopify or WooCommerce for live catalog recommendations and order lookups.
2
Train on your content
Product pages, care guides, and delivery policies, plus any PDFs you upload.
3
Review and refine
Test answers in the dashboard and pin exact wording for delivery terms with Q&A pairs.
4
Publish everywhere
Website widget first, then WhatsApp and Instagram, all from one knowledge base.

Free plan with 200 AI messages a month
No credit card to start
Human handoff included on every plan

FAQs

Common questions

Can the agent answer product-specific care questions?

Yes, from your trained content: care guides, product pages, and Q&A pairs. When a detail is not covered, it says so instead of improvising.

Does it handle delivery questions for oversized items?

It answers from your shipping and delivery policies, and with your store connected it can look up live order status. Anything needing scheduling with a person hands off to your team.

Can it help shoppers choose between similar products?

Yes. It compares options using the details your product pages document and recommends from your live catalog based on what the shopper describes.

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Electronics

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Jewelry & accessories

High prices raise high-stakes questions. Answer materials, sizing, and gifting doubts instantly so considered purchases actually complete.

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What your store gets with Fetchply

Capabilities tuned for home and garden stores.