AI agent for automotive & parts stores

"Does it fit my car?" is the only question that matters in parts retail, and getting it wrong ships twice on your margin. Fetchply answers fitment from your own listings, instantly.

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Free plan · 200 AI messages a month · No credit card

24/7

fitment answers, straight from your listings

channels answered from one knowledge base

lines of code to put the agent on your site

Fetchply is an AI agent for automotive and parts stores. It answers fitment, spec, and installation questions from your own listings and guides, suggests companion parts from your live catalog, tracks orders against your connected store, and routes trade inquiries to your sales team as captured leads.

Every wrong-part order costs a return label, a restocking fee, and often the customer. Your listings hold the fitment ranges, but reading compatibility tables is work, so shoppers ask in chat, and when the answer is slow or vague they either guess or leave.

Fetchply answers from your fitment data directly: whether the pads list the 2018 Golf GTI, which oil filter matches the engine code, what else the job needs. Installation guidance comes from your guides after delivery, order status from your connected store, and trade account inquiries become captured leads with the conversation attached for your sales team.

A fitment mistake ships twice on your margin and sends the customer elsewhere next time.

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What your store gets with Fetchply

Capabilities tuned for automotive and parts stores.

Fitment answers

Compatibility answers from your own listings and fitment content, consistent on every channel.

Complete-the-job recommendations

Companion parts and tools suggested from your live catalog, linked and in stock.

Installation help

Guides and manuals answered step by step in chat, cutting the post-purchase ticket wave.

Order tracking

Live order status from your connected store, plus your returns and core-charge policies.

Trade lead capture

Trade account inquiries become captured leads with contact details for your sales team.

Question analytics

See which vehicles and parts generate the most questions, and improve those listings.

View all capabilities

See everything Fetchply does for your store.

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Common challenges

Problems automotive & parts stores face, solved

Wrong parts ship both ways on your margin

Fitment confirmed against your listings before checkout, so the right part ships the first time.

Fitment tables exist but nobody reads them

The agent reads them for the shopper and answers the specific vehicle question in seconds.

Installation questions follow every order

Torque specs, tools, and how-to steps answered from your guides in chat, instead of a ticket queue.

Before vs. after

Your store with and without Fetchply

Without Fetchply

With Fetchply

Fitment questions answered slowly or guessed

Compatibility confirmed from your listings in seconds

Wrong-part returns eat margin

The right part confirmed before the order ships

Install questions pile into tickets

Step-by-step help from your guides, in chat

Trade inquiries lost in the shared inbox

Trade leads captured with contact details attached

Answer from the garage, on WhatsApp

Parts buyers ask mid-job. One agent answers on WhatsApp, Instagram, Slack, and your website.

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Getting started

Live in minutes, not weeks

No ticket history required. No cold start. Train on your site and go.

1
Connect your store
Link Shopify or WooCommerce for live catalog suggestions and order lookups.
2
Train on your listings
Fitment data, product pages, and installation guides, plus uploaded PDFs.
3
Set up trade routing
Use lead capture and Q&A pairs to route trade inquiries to your sales team.
4
Publish everywhere
Website widget, WhatsApp, Instagram, and Slack from one knowledge base.

Free plan with 200 AI messages a month
No credit card to start
Handoff for judgment calls included

FAQs

Common questions

How accurate are fitment answers?

The agent answers from your trained content only. If your listing documents the fitment range, it answers from that range; if a vehicle is not covered, it says so and can hand off to your team.

Can it handle both retail and trade customers?

Yes. Train it on both retail policies and trade terms, and use lead capture to route trade account inquiries to your sales team with contact details attached.

What about returns for wrong parts?

It explains your documented returns process and hands the case to your team with the conversation attached when it needs review.

What your store gets with Fetchply

Capabilities tuned for automotive and parts stores.