Spec-sheet answers
Ratings, weights, materials, and compatibility answered from your own product data, exactly.
Setup, control, channels, pricing, and privacy. Open a question or ask the live Fetchply assistant for more detail.
Fetchply gives every customer question the right path. Repeat questions can receive approved Instant Answers, predictable requests can follow Guided Flows, open questions can use your business knowledge, and complex conversations can reach your team.
Launch one assistant for approved answers, guided journeys, knowledge-based help, and human handoff—without forcing every request through AI.
Temperature ratings, board lengths, shoe drops: outdoor shoppers ask expert questions and expect expert answers. Fetchply delivers them instantly from your own spec sheets and buying guides.
Free plan · 200 AI messages a month · No credit card
Fetchply is an AI agent for sports and outdoor gear stores. It answers spec, sizing, and compatibility questions from your own product data and buying guides, compares products using documented details, recommends compatible gear from your live catalog, and tracks orders against your connected store.
Gear buyers know exactly what they are asking: the temperature rating of a sleeping bag, the right board length for their height, whether a rack fits their frame. The answer exists on your spec sheet, but the shopper asks in chat, and a vague or slow reply sends an informed customer to a store that answers faster.
Fetchply trains on your product pages, spec sheets, and buying guides, and answers with your numbers. It compares two products using the details your pages document, recommends compatible gear from your live catalog, and keeps itself current with automatic retraining as your range changes each season. When a question needs a real expert, it hands off to your team with the conversation attached.
Enthusiasts do not accept vague answers; the store that answers with real specs wins the order.
Capabilities tuned for sports and outdoor gear stores.
Ratings, weights, materials, and compatibility answered from your own product data, exactly.
Size charts and buying guides walked through in chat, in the customer’s own language.
Suggests the rest of the setup from your live catalog, linked straight to product pages.
Lays out documented differences between two products and recommends for the use the shopper describes.
Automatic retraining keeps specs and availability in sync with your site as the season range changes.
Questions needing real expertise reach your team with the full transcript, ready to answer.
See everything Fetchply does for your store.
ExploreCommon challenges
The agent quotes your spec sheets: temperature ratings, weights, dimensions, compatibility ranges, with no improvisation.
Sizing guides answered before purchase mean the right shoe, board, or bag ships the first time.
The pre-season question wave is absorbed automatically; your experts only see the conversations that need them.
Before vs. after
Spec questions answered from memory, sometimes wrong
Answers quoted from your own spec sheets
Sizing guesses become returns
Size guides walked through before the order ships
Comparison shoppers wait for a reply and buy elsewhere
Documented product comparisons in seconds
Season launches swamp support
The question wave handled automatically, handoffs only
One trained agent covers your website widget, WhatsApp, Instagram, and Slack.
Getting started
No ticket history required. No cold start. Train on your site and go.
Link Shopify or WooCommerce for live catalog recommendations and order lookups.
The agent reads product pages and buying guides; upload spec PDFs for anything not on the site.
Automatic retraining keeps answers current as the seasonal range and specs change.
Website widget, WhatsApp, Instagram, Slack: one knowledge base answers all of them.
FAQs
Yes, using the details in your trained content. It can lay out the differences your product pages document and recommend based on what the shopper describes.
Automatic retraining keeps the agent in sync with your site on a schedule, so new products and updated specs flow into answers without manual work.
The agent hands off to your team with the full conversation attached, so your gear experts step in with context instead of starting over.
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