Material and care answers
Metal, stone, plating, and care answers from your product content, consistent on every channel.
Setup, control, channels, pricing, and privacy. Open a question or ask the live Fetchply assistant for more detail.
Fetchply gives every customer question the right path. Repeat questions can receive approved Instant Answers, predictable requests can follow Guided Flows, open questions can use your business knowledge, and complex conversations can reach your team.
Launch one assistant for approved answers, guided journeys, knowledge-based help, and human handoff—without forcing every request through AI.
Nobody buys a ring with an unanswered question. Fetchply answers materials, sizing, and gift-deadline doubts instantly from your own product content, so considered purchases complete.
Free plan · 200 AI messages a month · No credit card
Fetchply is an AI agent for jewelry and accessories stores. It answers material, sizing, engraving, and shipping-deadline questions from your own product pages and policies, recommends gifts from your live catalog by budget and occasion, tracks orders, and captures leads for high-value and bespoke pieces.
Jewelry is a considered, often gifted purchase, and every open question is a reason to postpone it. Is it solid gold or plated, will it arrive before Friday, how do I find her ring size: these are high-stakes questions with exact answers sitting in your product pages and policies.
Fetchply delivers those answers at the moment of doubt. Materials and care come from your product content, delivery windows from your shipping policy, sizing from your guide. Gift buyers get budget-matched suggestions from your live catalog, and serious inquiries about bespoke or high-value pieces become captured leads your sales team can follow up with full context.
A gift order with a hard deadline is lost, not delayed, when the shipping question goes unanswered.
Capabilities tuned for jewelry and accessories stores.
Metal, stone, plating, and care answers from your product content, consistent on every channel.
Your ring size guide explained in chat, with handoff to your team for resizes and custom work.
Pieces suggested from your live catalog by budget, style, and occasion, linked and in stock.
Delivery options and cutoffs from your policies, plus live order tracking on your connected store.
Bespoke and high-value inquiries become captured leads with contact details, even at 2am.
See the questions gift buyers ask most, and turn the gaps into better product pages.
See everything Fetchply does for your store.
ExploreCommon challenges
Solid or plated, hypoallergenic or not: the agent answers from your product pages in seconds, keeping the purchase moving.
Shipping cutoffs and delivery options are answered instantly from your policies, so deadline-driven buyers order instead of leaving.
Lead capture collects contact details in the conversation, so bespoke requests reach your sales team with context the next morning.
Before vs. after
Material questions wait for business hours
Metal, stone, and care answers in seconds, any hour
Gift buyers leave over delivery uncertainty
Shipping cutoffs answered instantly from your policy
Ring size confusion becomes returns and resizes
Your size guide walked through before the order
Bespoke inquiries vanish into a contact form
Leads captured in chat with the full conversation attached
The same agent answers your website widget, WhatsApp, Instagram, and Slack from one trained knowledge base.
Getting started
No ticket history required. No cold start. Train on your site and go.
Link Shopify or WooCommerce for live catalog suggestions and order lookups.
Product pages, care guides, size guide, shipping policy: the agent reads them all.
Decide when the agent asks for contact details, so bespoke and high-value interest reaches your team.
Website widget first, then WhatsApp and Instagram. One knowledge base everywhere.
FAQs
It answers what your content covers, like available engraving options and character limits, and hands the conversation to your team when a request needs a person to confirm details.
It answers from your shipping policies and, with your store connected, looks up live order status. It will not promise a date your content does not support.
Yes. Lead capture collects name and contact details in chat, so interested buyers of bespoke or high-value pieces reach your sales team even outside business hours.
Sizing doubt kills fashion carts before checkout. Answer fit, fabric, and returns questions instantly from your own size guides and policies.
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ExploreHigh-consideration home purchases stall on unanswered practical questions. Answer dimensions, materials, and delivery instantly.
Explore