AI agent for food & beverage brands

Allergens, ingredients, storage, delivery windows: food questions need precise answers now, not tomorrow. Fetchply answers from your own labels and policies around the clock.

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Free plan · 200 AI messages a month · No credit card

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allergen answers exactly as your labels state them

channels answered from one knowledge base

lines of code to go live on your site

Fetchply is an AI agent for food and beverage brands. It answers allergen, ingredient, and freshness questions exactly as your labels and policies state them, in the customer’s own language, suggests gifts and restocks from your live catalog, and tracks orders against your connected store.

Food questions carry zero error margin. An allergen answer must match the label exactly, on every channel, in every language. And the questions are urgent: a shopper asking whether the granola shares a facility with tree nuts decides in the next minute, not tomorrow morning.

Fetchply answers from your labels and product pages verbatim, notes facility disclosures where your content documents them, and defers honestly when something is not covered. Shipping and freshness questions come from your policies, gift and restock suggestions from your live catalog, and everything works in the language the customer writes in.

Allergen answers must match the label exactly, every time, in every language.

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What your store gets with Fetchply

Capabilities tuned for food and beverage brands.

Exact allergen answers

Allergen and ingredient answers quote your labels, with honest deferrals for anything not covered.

Shipping and freshness answers

Cold-chain, storage, and delivery-window answers from your own policies.

Gift and restock suggestions

Recommendations from your live catalog by budget and occasion, linked and current.

Every language, one source

The agent replies in the customer’s language from the same approved content.

Handoff for account changes

Subscription and delivery changes reach your team with the conversation attached.

Question analytics

See which products draw the most allergen questions, and improve those pages.

View all capabilities

See everything Fetchply does for your store.

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Common challenges

Problems food & beverage stores face, solved

Allergen questions have zero error margin

Answers quote your labels exactly, and Q&A pairs pin the wording for the most critical questions.

Perishables make shipping a pre-sale topic

Cold-chain and delivery-window answers come from your policies instantly, before the doubt costs the order.

Evening and weekend rushes go unanswered

The agent answers around the clock; your team picks up handoffs when they are back.

Before vs. after

Your store with and without Fetchply

Without Fetchply

With Fetchply

Allergen questions wait for the morning shift

Label-exact answers in seconds, any hour

Freshness doubt costs perishable orders

Shipping and storage answers from your policies, instantly

International customers hit a language wall

Answers in the customer’s language, same content

Gift buyers browse without guidance

Budget-matched gift suggestions from your live catalog

Food questions arrive on WhatsApp; answer there

One agent covers WhatsApp, Instagram, Slack, and your website widget from a single knowledge base.

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Getting started

Live in minutes, not weeks

No ticket history required. No cold start. Train on your site and go.

1
Connect your store
Link Shopify or WooCommerce for catalog suggestions and order lookups.
2
Train on your labels
Product pages and policies from your site, plus uploaded label PDFs.
3
Pin allergen wording
Q&A pairs lock exact answers for the questions with no error margin.
4
Publish everywhere
Website widget, WhatsApp, and Instagram, answered from one knowledge base.

Free plan with 200 AI messages a month
No credit card to start
Q&A pairs pin exact label wording

FAQs

Common questions

How reliable are allergen answers?

The agent answers strictly from your trained content, so allergen replies match your labels. For extra control, Q&A pairs let you pin exact wording for critical questions.

Can it handle subscription and delivery changes?

It answers what your content documents and hands account-specific changes to your team with the conversation attached.

Does it work during evening and weekend rushes?

Yes. The agent answers around the clock, and your team picks up handoffs whenever they are back.

What your store gets with Fetchply

Capabilities tuned for food and beverage brands.