AI agent for apparel & fashion stores

Fashion shoppers abandon carts over fit doubt they could resolve in one question. Fetchply answers sizing, fabric, and returns questions instantly from your own size guides and policies.

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Free plan · 200 AI messages a month · No credit card

24/7

sizing answers, in the shopper’s own language

channels answered from one trained knowledge base

lines of theme code needed to go live

Fetchply is an AI agent for apparel and fashion stores. It answers fit, fabric, and returns questions from your own size guides and product pages, recommends items from your live catalog, looks up real order status, and hands off to your team with the full transcript when a person is needed.

Fit doubt is the defining friction of online fashion. The size chart exists, the fit notes exist, the returns policy exists, but shoppers do not dig through pages mid-checkout. They ask, and if the answer does not come immediately, they either abandon the cart or bracket-buy two sizes and return one on your margin.

Fetchply closes that gap with your own content. It trains on your product pages, size guides, and policies, then answers the exact question in the moment it appears: does the overshirt run oversized, is the knit pre-shrunk, can an exchange be started after 30 days. Recommendations come from your live catalog, order lookups run against your connected store, and anything needing judgment reaches your team with the conversation attached.

An unanswered sizing question becomes an abandoned cart or a paid-both-ways return.

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What your store gets with Fetchply

Capabilities tuned for apparel and fashion brands.

Sizing answers from your guides

Fit, fabric, and care questions answered from your size charts and product pages, consistently on every channel.

Catalog recommendations

Suggests items from your live catalog by color, style, and occasion, linked straight to the product page.

Verified order tracking

Looks up real order status against your connected Shopify or WooCommerce store instead of guessing delivery windows.

Returns policy, stated once

Your exact returns and exchange terms, answered the same way every time, with handoff for edge cases.

Every language, one knowledge base

Replies in the shopper’s language from the same approved content, no separate translations to maintain.

Human handoff with context

Styling requests and complaints reach your team with the full transcript, so nobody repeats themselves.

View all capabilities

See everything Fetchply does for your store.

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Common challenges

Problems apparel & fashion stores face, solved

Shoppers hesitate over sizing at checkout

The agent answers fit and sizing questions from your size guides in seconds, right on the product page, converting the doubt instead of losing the cart.

Bracket-buying drives returns

Confident sizing advice before purchase means shoppers order one size, not two, cutting the returns that come from guessing.

Seasonal drops flood the inbox

Every collection launch brings the same fabric, care, and availability questions. The agent absorbs the wave automatically; your team only sees the handoffs.

Before vs. after

Your store with and without Fetchply

Without Fetchply

With Fetchply

Sizing questions wait hours for a reply, carts abandon

Fit answers arrive in seconds from your own size guides

Shoppers order two sizes and return one

Sizing advice before purchase, one size ordered

Returns policy explained differently by each agent

One exact policy answer, consistent on every channel

"Where is my order?" fills the inbox

Verified order lookups answered automatically

International shoppers wait for translated replies

Answers in the shopper’s language, instantly

Answer fashion shoppers on WhatsApp and Instagram too

The same trained agent covers your website widget, WhatsApp, Instagram, and Slack from one knowledge base.

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Getting started

Live in minutes, not weeks

No ticket history required. No cold start. Train on your site and go.

1
Connect your store
Link Shopify or WooCommerce and the agent gains your live catalog and order data. No theme code to edit.
2
Train on your content
The agent reads your site: product pages, size guides, returns policy. Add PDFs and Q&A pairs for anything else.
3
Review and refine
Test answers in the dashboard, pin exact wording with Q&A pairs, and set when conversations hand off to your team.
4
Publish everywhere
Go live on the website widget, then connect WhatsApp and Instagram when you are ready. One knowledge base, every channel.

Free plan with 200 AI messages a month
No credit card to start
Human handoff included on every plan

FAQs

Common questions

Can the agent give sizing advice for specific products?

Yes, as long as the sizing information exists in your trained content: size charts, fit notes on product pages, or Q&A pairs you add. The agent answers from that content and says so when a detail is missing rather than guessing.

Does it work with my Shopify or WooCommerce catalog?

Yes. Connect your store and the agent can recommend products from your live catalog and look up real order status. Setup is guided and does not require editing theme code.

What happens when a customer wants a human stylist?

The conversation hands off to your team with the full transcript attached, in the dashboard inbox or the channels you have connected, so nobody repeats themselves.

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What your store gets with Fetchply

Capabilities tuned for apparel and fashion brands.