Age and safety answers
Age ranges, standards, and material details from your own content, stated consistently.
Setup, control, channels, pricing, and privacy. Open a question or ask the live Fetchply assistant for more detail.
Fetchply gives every customer question the right path. Repeat questions can receive approved Instant Answers, predictable requests can follow Guided Flows, open questions can use your business knowledge, and complex conversations can reach your team.
Launch one assistant for approved answers, guided journeys, knowledge-based help, and human handoff—without forcing every request through AI.
Parents will not add to cart until safety and age-fit doubt is gone. Fetchply answers certification, material, and sizing questions instantly from your own product content.
Free plan · 200 AI messages a month · No credit card
Fetchply is an AI agent for baby and kids stores. It answers safety, age-range, and material questions from your product pages and guides, the questions parents ask most before buying, recommends age-appropriate gifts from your live catalog, and tracks orders against your connected store.
Parents research harder than any other shopper. Age ranges, safety standards, material composition, wash instructions: the doubt has to be fully resolved before the cart, and much of that research happens late at night, long after your team is offline.
Fetchply answers from your product content exactly: the age range your listing documents, the standards your pages state, the materials in the finish. Gift buyers without kids of their own get age-appropriate suggestions from your live catalog, sizing questions walk through your charts, and anything sensitive reaches your team with the conversation attached.
Safety answers must repeat exactly what your product pages state, never a paraphrase.
Capabilities tuned for baby and kids brands.
Age ranges, standards, and material details from your own content, stated consistently.
Age-appropriate suggestions from your live catalog by budget and interest, with links.
Size charts walked through in chat, cutting the returns that come from guessing.
Live order status from your connected store, plus exact returns and exchange policies.
Parents ask in their own language; the agent answers from the same content.
Sensitive cases reach your team with the full transcript, ready to resolve.
See everything Fetchply does for your store.
ExploreCommon challenges
Certification, material, and age-range answers quoted from your product pages, in the moment the question appears.
The agent asks about the child’s age and returns products your catalog documents as appropriate for that stage.
Relatives get age-appropriate suggestions by budget and interest from your live catalog, before they give up and buy elsewhere.
Before vs. after
Safety questions researched at 3am go unanswered
Certification and material answers in seconds, any hour
Age-fit doubt sends parents to marketplaces
Stage-appropriate suggestions from your own catalog
Wrong sizes ship and come back
Size charts walked through before the order
Every season restarts the same question wave
The repeat layer answered automatically, handoffs only
One agent answers your website widget, WhatsApp, Instagram, and Slack from the same knowledge base.
Getting started
No ticket history required. No cold start. Train on your site and go.
Link Shopify or WooCommerce for catalog suggestions and order lookups.
Product pages, size guides, and safety content, plus uploaded PDFs.
Q&A pairs lock exact answers for standards and certifications.
Website widget, WhatsApp, and Instagram from one knowledge base.
FAQs
Yes, from your trained content. If your product pages document the standards, the agent answers with them; if not, it says the information is not available rather than guessing.
Yes. It asks what the shopper needs, then recommends age-appropriate products from your live catalog with links.
It explains your documented exchange process and hands the case to your team when it needs a person.
Sizing doubt kills fashion carts before checkout. Answer fit, fabric, and returns questions instantly from your own size guides and policies.
ExploreAllergen and freshness questions cannot wait until tomorrow. Answer them instantly from your own product content, in any language.
ExplorePet owners ask before they buy: ingredients, dosing, sizing, suitability. Answer instantly from your own product content.
Explore