Suitability answers
Species, age, and dietary suitability answered from your own content, consistently.
Setup, control, channels, pricing, and privacy. Open a question or ask the live Fetchply assistant for more detail.
Fetchply gives every customer question the right path. Repeat questions can receive approved Instant Answers, predictable requests can follow Guided Flows, open questions can use your business knowledge, and complex conversations can reach your team.
Launch one assistant for approved answers, guided journeys, knowledge-based help, and human handoff—without forcing every request through AI.
Grain-free or not, which harness size, safe for kittens: pet owners ask specific questions about specific animals. Fetchply answers from your product content, instantly, in any language.
Free plan · 200 AI messages a month · No credit card
Fetchply is an AI agent for pet supply stores. It answers suitability, feeding, and sizing questions from your product pages and guides, suggests alternatives matched to the animal’s needs from your live catalog, and answers restock and delivery questions with live order lookups.
Every pet is particular, and so is its owner. Switching food or gear needs confidence: is the recipe single-protein, does the harness fit a beagle, is the treat safe for a kitten. Those answers live in your feeding guides and product pages, and the sale depends on delivering them at the moment of doubt.
Fetchply answers with your content: suitability from the product page, portions from the feeding guide, sizing from the chart. Repeat-purchase questions about stock and delivery get live order lookups, and anything resembling veterinary advice can be routed straight to your team with Q&A pairs.
Repeat orders are the business; slow answers on stock and delivery send loyal customers elsewhere.
Capabilities tuned for pet supply stores.
Species, age, and dietary suitability answered from your own content, consistently.
Harness, crate, and coat size charts walked through before the wrong size ships.
Alternatives and companions from your live catalog, matched to the animal’s needs.
Live order status from your connected store, so restock anxiety never becomes a ticket.
Anything resembling veterinary advice routes to your team via Q&A pairs.
See which products draw the most suitability questions, and improve those pages.
See everything Fetchply does for your store.
ExploreCommon challenges
Species and age suitability answered from your product pages in seconds, building the confidence a switch requires.
Measuring instructions and size charts walked through in chat before the order ships.
Stock, delivery, and order-status questions answered instantly, keeping the restock habit with your store.
Before vs. after
Suitability questions wait while customers compare
Species and age answers in seconds from your content
Harness sizing guessed from photos
Measuring guides walked through before checkout
Restock anxiety becomes support tickets
Live order lookups answer "where is my food?" instantly
Vet-adjacent questions answered casually
Sensitive topics routed to your team by design
One trained agent covers WhatsApp, Instagram, Slack, and your website widget.
Getting started
No ticket history required. No cold start. Train on your site and go.
Link Shopify or WooCommerce for catalog suggestions and order lookups.
Product pages, feeding guides, and size charts, plus uploaded PDFs.
Q&A pairs send anything resembling veterinary advice straight to your team.
Website widget, WhatsApp, and Instagram from one knowledge base.
FAQs
It repeats the feeding and usage guidance your product pages and guides document. Anything resembling veterinary advice can be routed straight to handoff with Q&A pairs.
It answers what your content documents about delivery cadence and stock, with live order lookups when your store is connected.
Always. Handoff sends the conversation to your team with the full transcript attached.
Allergen and freshness questions cannot wait until tomorrow. Answer them instantly from your own product content, in any language.
ExploreParents check safety and age fit before every purchase. Answer those questions instantly from your own product content.
ExploreSupplement shoppers hesitate when ingredient and usage questions go unanswered. Reply instantly, strictly from your own approved content.
Explore